At Barristerdirect, accessible at https://www.barristerdirect.co.uk, one of our main priorities is the privacy of our visitors and users. This Privacy Policy explains what information we collect and how we use it when you use our legal-services marketplace and related tools.

This Privacy Policy applies to:

• Barristerdirect platform and services at https://www.barristerdirect.co.uk
• All websites and legal-services features powered by the Barristerdirect platform
• Our APIs and integrations

Barristerdirect is operated from the United Kingdom and complies with UK GDPR, GDPR, and other applicable privacy regulations.

Last updated: 13 October 2025

When you use our service, we may collect:

• Name and contact information
• Email address and phone number
• Billing and payment information
• Shipping and delivery addresses
• Account credentials
• Information you provide about legal matters and instructions

We automatically collect information about how you use our service:

• Device information (browser, operating system, device type)
• IP address and location data
• Pages visited and features used
• Time and duration of visits
• Referring websites

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Analyse how you use our service
• Improve security

We use your information to:

• Provide and maintain our service
• Process payments and legal-service instructions
• Send you service updates and notifications
• Respond to your requests and support needs
• Improve and personalise your experience
• Prevent fraud and enhance security
• Comply with legal obligations
• Send marketing communications with your consent

We share your information only in limited circumstances:

• Service Providers: We work with third-party companies to provide payment processing, hosting, analytics, and customer support
• Legal Professionals: When you submit or manage an instruction, we share necessary information with the relevant barrister or provider
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, your information may be transferred

We do not sell your personal information to third parties.

Under GDPR and other privacy laws, you have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Object: Object to certain processing of your information
• Restrict: Request restriction of processing
• Withdraw Consent: Withdraw consent for marketing or optional processing

To exercise these rights, please contact us using the details below.

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure payment processing through PCI-compliant providers
• Regular security audits and updates
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we will notify you of any breaches as required by law.

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When you close your account, we will delete or anonymise your information within 90 days, except where we must retain it for legal reasons.

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children. If we become aware that we have collected information from a child, we will delete it promptly.

We may update this privacy policy from time to time. We will notify you of any changes by:

• Posting the new policy on this page
• Updating the Last updated date
• Sending you an email notification for significant changes

If you have questions about this privacy policy or want to exercise your rights, please contact us:

Contact Barristerdirect