Important Information
These terms and conditions are the contract between you and Barristerdirect. By visiting or using our website and services, you agree to be bound by them.
Barristerdirect is based in the United Kingdom and provides a platform that connects clients with qualified legal professionals.
Under 18 years? Sorry, but we deal only with people who are legally able to enter into a binding contract. Please ask someone over 18 to use our services on your behalf.
If you use our Service, you do so in accordance with these terms. If you are unable to accept these terms, your only remedy is to leave our website and stop using our services.
Last updated: October 13, 2025
1. Definitions
"Service"
means the marketplace, account, communication, and payment-related services we provide through our website and applications.
"Platform" or "Our Website"
means any website, mobile application, or service designed for electronic access which is owned or operated by us, including all hardware and software installations that enable our services to function.
"Content"
means the textual, visual or audio content that is encountered as part of your experience using our Service. It may include, among other things: text, images, sounds, videos and animations.
"Instruction" or "Legal Service"
means legal work, consultation, or related professional service offered through the platform by a barrister or other approved provider.
2. Use of Service
You may use our Service for personal or business purposes as intended. You must:
- Be at least 18 years of age
- Provide accurate and complete information
- Keep your account information secure
- Notify us of any unauthorised use
- Comply with all applicable laws
- Use the platform only for lawful legal-services related activity
3. Payment & Billing
When you instruct a legal professional or pay through our platform:
- You authorise payment processing for amounts shown at checkout or agreed in-platform
- You are responsible for maintaining valid payment information
- All prices are in the currency shown at checkout
- Prices may be subject to change with notice
- Payment services may be provided by third-party processors such as Stripe
4. Cancellation & Refunds
Cancellation and refunds depend on the service agreed between you and the legal professional. Unless otherwise stated:
- Refund policies are determined by the professional providing the service and applicable law
- Work already delivered may not be refundable
- Platform and payment processing charges may be non-refundable where permitted
- We reserve the right to refuse refunds for abuse or fraud
5. Intellectual Property
All content and materials on our platform are protected by copyright and other intellectual property rights. You may not:
- Copy, reproduce, or distribute our content without permission
- Use our trademarks or branding without authorisation
- Reverse engineer or attempt to extract source code
- Use our platform to violate others' intellectual property rights
6. Limitation of Liability
To the maximum extent permitted by law:
- We provide our service "as is" without warranties
- We are not liable for indirect or consequential damages
- Our liability is limited to the amount you paid in the past 12 months
- We do not guarantee uninterrupted or error-free service
- We are not a law firm and do not provide legal advice unless expressly stated
7. Changes to Terms
We may update these terms from time to time. When we do:
- We will post the updated terms on this page
- We will update the "Last updated" date
- Continued use of our service constitutes acceptance of new terms