Support Centre
We're here to help you navigate the platform
Frequently Asked Questions
How do I submit my legal matter?
After creating a free account, click "Submit Case" and fill out the form with details about your legal matter. You'll receive responses from qualified barristers within 24 hours.
Is there a fee to use BarristerDirect?
It's completely free to browse barristers and submit your case. You only pay when you decide to engage a barrister for your legal matter.
How are barristers vetted?
All barristers on BarristerDirect are registered with the Bar Standards Board and have valid practising certificates. We verify credentials before approving profiles.
Is my information confidential?
Yes, all communications are protected by legal privilege and our platform uses end-to-end encryption to secure your data.
Can I meet with barristers in person?
While we primarily facilitate virtual consultations, many barristers are also available for in-person meetings if required for your case.
What if I'm not satisfied with the service?
We're committed to quality service. Contact our support team if you have concerns and we'll work to resolve them promptly.